Carpet Cleaning

Carpet Cleaner

Dupont, the maker of Stainmaster carpets, is one of the largest carpet manufacturers in the world. The information stated below is from the Stainmaster warranty.

When Vacuuming no longer removes all of the soil, or you have not been able to remove stains following the Dupont recommended carpet care and cleaning procedures, it’s time to have your carpet cleaned by a trained and qualified professional cleaner. A reputable professional cleaner knows the latest information on carpet construction, carpet care products, and safe, effective cleaning methods to help maintain carpet beauty. For this reason, we recommend, and our warranties require, periodic professional cleaning. We recommend professional Cleaning at least every 12 months.

It makes sense that regular vacuuming and prompt cleanup of spills is important for routine carpet maintenance. But why do manufacturers’ warranties also require annual deep cleaning by a professional carpet cleaner?

That’s because of two destructive forces that normally affect carpet – “soiling” and loss of “texture”.

Soiling is the build-up of dirt particles and other similar materials that cling to your carpet’s fibers. Despite regular vacuuming, these particles and materials accumulate within the carpet pile and result in a gradual dulling of the carpet’s color. It takes deep extraction cleaning with powerful equipment and quality cleaning solutions at least annually to remove this accumulated material.

Professional hot water extraction, greatly improves the texture of the carpet tufts by relaxing and raising matted-down fibers. The Stainmaster Limited Texture Retention Warranty states the following:

Hot water extraction to refresh carpet texture, performed by a trained, qualified carpet care professional, is required at least every 1 ½ to 2 years for coverage under this warranty. Please keep your receipts for proof of service.

Another Important aspect of proper professional carpet cleaning is that it leaves no residue. In the past, carpets were shampooed using a rotary floor machine then left for days to dry. This process left a sticky shampoo residue that only attracted more soil, which eventually caused the carpet to wear faster. Proper cleaning today, however, utilizes powerful extraction equipment to remove all soap and detergent residue as well as over 95% of the water used in cleaning. The carpet is rinsed with hot water along with a special cleaning agent to leave the carpet in the proper pH state.

The use of small rental machines therefore is highly discouraged. These machines leave a soapy residue, which only attracts soil. In addition, because of their inability to effectively remove the water used in cleaning, multiple cleanings can lead to carpet delamination, where the layers of carpet separate and the top layer develops unsightly rolls or wrinkles.


Spot Cleaning


Today’s carpets resist stains better than ever before. But prompt clean-up of spots, spills and accidents is still a must. The longer you wait, the harder they are to remove.

Whenever a spill occurs, follow these three simple rules:

  • Remove as much of the spilled substance as possible before adding any water soap. Use paper towels, a spoon, a vacuum cleaner, whatever necessary.
  • When applying water or a cleaner, always blot, never scrub. Most do not have the patience to keep blotting. Unless you have a powerful vacuum to extract, blotting is the only way to remove a spot without damaging the fibers.
  • If the basic cleaning solution did not work, leave the spot alone. It is tempting to start pulling chemicals out of the garage, but stop yourself! Most chemicals were not made to be mixed together and will only make a spot a permanent one.

There are many different types of products sold in stores which purport to permanently removes stains. Don’t believe the advertising however. There are no products that magically remove every type of stain. In fact, many products can only be used on one type of carpet without causing damage. An example of this is the use of Oxyclean, which seems to be safe only for olefin carpets, since it causes permanent color loss in nylon carpets. We offer all of our customers a neutral spotting solution which is safe to use on all fabric types.

If you do not have a professional spotting solution available, be very careful about using store-bought cleaners. Most are too powerful and can damage carpet. Always test in an inconspicuous area when you first purchase a product. Wait at least a week to determine that no adverse effects have occurred. Besides using a neutral spotting solution, we recommend basic clear liquid dishwashing soap (non-bleach and non-lanolin). It is the safest household product to use on carpet because it will not “set” stains as will most cleaners.

Follow the instructions below to safely remove most types of stains:

  • For liquid spills, blot damp areas as soon as possible with plain white paper toweling. For dry spills, remove as much substance as possible with a paper towel or vacuum.
  • Applying a solution of ¼ teaspoon of a liquid dishwashing soap with one cup of lukewarm water. Do not use automatic dishwashing detergent or laundry detergent.
  • Apply a small amount of the selected cleaning solution to a white cloth, allow to sit for about 10 minutes and work in gently.
  • Work from the edges of the spill to the center to prevent the spill from spreading. Do not scrub! Blot, absorbing as much as possible, and repeat if necessary.
  • Continue rinsing and blotting with the soap solution and water as long as there is a transfer to the toweling or improvement in the spot.
  • If the spot is from urine, follow the soap application with a solution of one cup white vinegar to two cups water, and blot dry.
  • Make sure to rinse with plain water thoroughly so as to avoid leaving a soapy residue that will only cause rapid soiling.
  • Apply a clean white towel or several layers of paper towels (one-quarter inch thick) to the area, and weigh down with a flat heavy object.